Here is what we need you to put right, and where to do it.
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The courier
network
We have paused your HAF account
Hi Dave,
We have paused your HAF account while something is sorted out. Nothing has been cancelled, and this is not a decision on your application.
What we need you to look at
The insurance certificate you sent expired on 30 June 2026, so we cannot accept it as cover for work on the network.
You can sign in to your HAF Clever account with your usual details, put the above right, and send it back to us. We will look at it again as soon as you have.
While your account is paused you cannot take work on the HAF network. If you think we have got this wrong, reply to this email and a person will look at it again.
