Hi Dave,

We've closed your HAF application, and it is no longer being processed. Your reference was HAF-20260904-K7Q2M4.

One of our team will be in touch to explain why, and to tell you exactly what we'd need from you before we could look at it again.

Once you have those details, you're welcome to apply again — you'd start a fresh application with the new details we've asked for. If you think something has been missed in the meantime, just reply to this email and one of the team will take another look.

We appreciate the time you took to apply, and we're sorry it isn't better news.