Hi Dave,

Your account has been released by the CleverPay team, so the network is open to you. Here is everything you need to sign in — keep this email.

About your PIN We do not send PINs by email, and we could not even if we wanted to — your PIN is stored scrambled, so nobody at HAF can read it back. It is the PIN you chose yourself when you applied, and it opens all three doors. Can't remember it? Set a new one here. The link is yours alone, works once, and replaces your PIN everywhere at the same time. Set or reset my PIN This link is just for you — please don't forward it.

Your CleverPay checks are complete — that is the gate, and it is behind you. You can drive on the network and see network work from today. Sign in to PLNA to set your day plan and your routes, and work that matches your van and your direction of travel reaches you in the KNECT Exchange. Your pay for a Monday–Sunday block lands the following Wednesday.

Your company's CleverPay checks are complete, so your fleet can drive on the network. Every driver you add still has to pass their own checks before they can take network work — that gate is per driver, not per company. Sign in and add your drivers from the fleet dashboard. Excess work flows both ways through the Exchange: what you can't cover goes out, and return-leg work comes back in.

You are not driving, so the driving checks do not apply to you — sign in and you land straight on your freight dashboard. Nothing else to clear. Post your customers' consignments, get a price back, and every job carries one reference from collection to proof of delivery. The drivers who pick your work up have already passed their CleverPay checks.

Sign in and book deliveries on demand. You are not driving, so there are no driving checks on your account — the drivers who move your goods have already passed theirs. Everything you book lands under one monthly view, so you can see what you have spent and where it went.

Sign in with DM740119 and your PIN.

Your plan, and the two above it You are on HAF KNECT Member. There are three HAF plans and you can move between them whenever you like from inside your dashboard — you keep your username, your profile and your record. Free £0 a month Plus £25 a month Pro £100 a month

HAF KNECT Members {{#if is_founder}} You hold a Founder Member place on the HAF KNECT Members Founder ladder. Thank you — you were early. {{/if}} HAF KNECT Members is a separate one-off Founder ladder — £100, £250, £500 or £1,000 — for people who want to back the network early and be recorded as having done it. It is not a plan, it is not a monthly charge, and it does not put you on Pro. Your plan above is the only thing that decides what your account can do. Read about HAF KNECT Members →

If any of this doesn't look right — wrong role, wrong plan, a username you don't recognise — reply to this email and a person will pick it up.