HAF sign-up emails

Twenty-one emails across the whole journey. One person, Dave at Marsh Courier Services, has been dropped into every one so they read exactly as they will arrive.

Nothing here has been sent. Every automatic email is still switched off. These are the finished designs for you to look at.

  1. Your HAF account is ready - here is what happens nexthaf-j1-account-created-driver · from knect@usehaf.co.uk · An owner driver finishes the join page.
  2. Your HAF account is ready - here is what happens nexthaf-j1-account-created-fleet · from knect@usehaf.co.uk · A courier company finishes the join page.
  3. Your HAF account is ready - here is what happens nexthaf-j1-account-created-freight · from knect@usehaf.co.uk · A freight forwarder finishes the join page - they are in straight away.
  4. Your HAF account is ready - here is what happens nexthaf-j1-account-created-business · from knect@usehaf.co.uk · A business finishes the join page - they are in straight away.
  5. Your HAF account - confirm your emailhaf-j2-confirm-email · from knect@usehaf.co.uk · Sent with the welcome, until they click the link.
  6. We have received your documentshaf-j3-documents-received · from updates@usehaf.co.uk · Their last required document lands in Clever.
  7. We need something from you to continue your HAF applicationhaf-j4-action-required · from updates@usehaf.co.uk · A reviewer asks for something, or flags something to fix.
  8. You are approved - your HAF KNECT and HAF PLNA are openhaf-j5-approved-driver · from knect@usehaf.co.uk · A named reviewer presses confirm and release. Never on approve alone.
  9. You are approved - your HAF KNECT and HAF PLNA are openhaf-j5-approved-fleet · from knect@usehaf.co.uk · A named reviewer presses confirm and release for a fleet.
  10. You are approved - your HAF KNECT account is openhaf-j5-approved-freight · from knect@usehaf.co.uk · A named reviewer presses confirm and release for a freight or business account - HAF KNECT only, never a PLNA.
  11. We could not approve your HAF applicationhaf-j6-not-approved-closed · from updates@usehaf.co.uk · A reviewer declines, and does not open a way back.
  12. We could not approve your HAF application yethaf-j6-not-approved-fix · from updates@usehaf.co.uk · A reviewer declines but invites a corrected resubmission.
  13. We could not approve your HAF applicationhaf-j6-not-approved-new · from updates@usehaf.co.uk · A reviewer declines but allows a fresh application.
  14. Your HAF application has been closedhaf-j7-application-cancelled · from updates@usehaf.co.uk · The application is withdrawn or closed off.
  15. Your HAF application has been closedhaf-j7-application-cancelled-reapply · from updates@usehaf.co.uk · Closed off, with the door left open.
  16. Your HAF upgrade is activehaf-j8-upgrade-active · from accounts@usehaf.co.uk · A membership payment is confirmed.
  17. Your HAF PLNA access is readyhaf-j9-plna-allocated · from knect@usehaf.co.uk · PLNA access is allocated to an approved driver.
  18. Your delivery is booked - your reference and deposithaf-order-placed · from accounts@usehaf.co.uk · A customer books a delivery and the deposit is taken.
  19. Your delivery is out to the HAF networkhaf-order-on-network · from knect@usehaf.co.uk · The job is put in front of drivers.
  20. We have paused your HAF accounthaf-j10-account-paused · from updates@usehaf.co.uk · An account is put on hold.
  21. Your HAF account is active againhaf-j11-account-restored · from updates@usehaf.co.uk · An account is switched back on.